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Monograms

Deposit and Final Payment

To reserve a Monograms trip, a non-refundable deposit is required within 3 days of booking. With some limited exceptions as noted below, the remaining balance is due 45 days before the departure date.

 

Deposit Amount

Final Payment Due Date

all Monograms vacations (excluding the trips below)

$250 per person

45 days prior to departure

vacations that include Botswana or Uganda

$1,000 per person

90 days prior to departure

cruise vacations that include a cruise on the Stella Australis, Santa Cruz, Galapagos Legend, La Pinta or Iberostar Grand Amazon and vacations that include a Galapagos hotel stay

$250 per person

90 days prior to departure

Flex Air: An additional, non-refundable $300 per person air deposit is required for Flex-Air booked in conjunction with a Monograms vacation.

Instant Purchase Air: Full air payment plus a $30 (North America) or $50 (International) service fee is required.

Monograms accepts Visa, MasterCard, Discover/Novus, and American Express.

Monograms reserves the right to cancel the reservation and retain the full deposit if final payment is not received by the due date; Monograms is not responsible for canceled land or air reservations in the event payment is not received by the final payment date. Payment in full is required at time of booking for reservations made within the final payment date of your vacation.

Cancellation and Refunds

Cancellation and refund policies vary, with penalties increasing as the departure date approaches. If a cancellation occurs, Monograms with assess the following penalties.

Days Prior to Departure

Cancellation Charge

45+ days prior to departure

Deposit

45-22 days prior to departure

20% of trip cost

21-8 days prior to departure

30% of trip cost

7-1 days prior to departure

50% of trip cost

Day of departure and later

No refund


Exceptions to the above standard cancellation fees:

For vacations that include Botswana and Uganda, for cruise vacations that include a cruise on the Stella Australis, Santa Cruz, Galapagos Legend, Iberostar Grand Amazon, La Pinta and vacations that include a Galapagos hotel stay, the following cancellation fees apply:

Days Prior to Departure

Cancellation Charge

90+ days prior to departure

Deposit

90-60 days prior to departure

35% of trip cost

59-30 days prior to departure

50% of trip cost

29-1 days prior to departure

80% of trip cost

Day of departure and later

No refund


If cancellation is received by Monograms before the final payment date of your vacation, your non-refundable deposit and Travel Protection premiums will be retained in addition to any airline-imposed fees or penalties.

Cancellation fees may also apply to any additional services, including extra night accommodations, independently supplied services, and additional excursions and activities reserved prior to, during, and after the tour. Cancellation penalties will be quoted at time of cancellation.

In addition to any airline-imposed change fees, a fee of $30 per transaction will be charged by Monograms for any alteration or revision made to a reservation after deposit or payment is received. Any revision to a booking, including but not limited to flight cancellations or name changes, may result in the loss of confirmed airline reservations or increased airfare which will be payable by you. Instant Purchase Air and associated service fees are non-refundable and non-changeable after 24-hours from purchase thus alterations or revisions to a booking with Instant Purchase Air will require new air to be purchased and is subject to full payment as above. Other terms and conditions may apply.

Timetables and rates are subject to change, and exceptions may apply for holiday departures; please confirm payment and cancellation policies with your Vacations To Go cruise counselor at time of booking.

Deposit, payment and cancellation terms may differ for group bookings.

Purchase of the CSA Insurance Plan may reduce the cancellation and interruption fees outlined above. For more information please call your Vacations To Go travel counselor.



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